You may find the answer you need below. If not, don’t worry – just get in touch and we’ll do our best to help.
If you need help with your camera trap, please raise a support ticket; we’ll answer as fast as possible.
We strongly recommend that you avoid Duracell batteries and Energizer Alkaline – their technology is not conducive to use in camera traps, and can mean that you get little life and performance out of them. As a general rule, cheap alkaline batteries will not give you much success!
NatureSpy have had particularly longevity from Philips alkaline batteries, though for Bushnell, Browning and SpyPoint cameras, we strongly recommend using lithium batteries. They have a much higher current and are impervious to the cold temperatures in winter. Energizer, Varta & Philips Lithium are the best available.
Avoid using cheap zinc batteries – they will not perform well at all.
Many of our cameras are provided with free SD cards – take a look at the product information to see if your chosen camera will.
That said, if you have a camera trap with that takes 1080p video, you should perhaps think about a 16 or 32GB SD card.
You don’t need to worry too much about the different data transfer speeds available with SD cards – we recommend a Class 10 card, and speeds of no more than 45mb/s are required. ‘Ultra’ or ‘Extreme’ cards are not going to provide any difference in performance.
Place your camera trap somewhere where it has a lot of space to look at, and try to find natural boundaries that animals may move along.
Foxes for example can roam up to 5km2 in rural areas, so may take a week or two to come to a spot near you.
Patience and practice is key.
If you want any tips, get in touch with NatureSpy and we’ll do our best to help.
If you plan to use a camera trap for security purposes, you should chose a camera with no-glow LEDs. Find out more about the different LED types here.
If a CD-ROM did come with your camera, you can discard it.
If you need faster delivery, we can send via a next day service, if ordered before noon.
Bushnell cameras have a 2 year warranty.
Browning cameras have a 2 year warranty.
SpyPoint cameras have a 2 year warranty.
Primos cameras have a 2 year warranty.
Minox cameras have a 2 year warranty.
Got a question that wasn’t covered? Get in touch with us.